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Attachment B - BPD Underlying Data Analysis September 2026

Study Session, September 24, 2026 · item 1: Public Safety Update Staff Time: 45 Min Council Time: 45 Min · 6 pages

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City of Boulder Department of Police September 2026 To whom it may concern, This is an attachment for the public safety update from the City of Boulder Police Department for the City of Boulder City Council meeting scheduled September 24, 2026. The material presented in this document mirrors the content discussed by the Boulder Police Department (BPD) during the September 2026 safety update. If questions arise about this material, please contact the BPD.

Community Feedback on Services The BPD receives input from the community on services provided in multiple ways. These ways include, but are not limited to, visits to the Public Safety Building lobby reception desk at 1805 33rd Street, calls and emails to department staff, during staff community engagement events, submissions to the City of Boulder Inquire Boulder website for the category “Contact Chief Redfearn”, the online BPD Accreditation Public Comment Portal, and via text message surveys to individuals after they call the police for help during 911 or non-emergency events. The BPD has used PowerEngage to send these surveys since late 2023. This was announced publicly on the City of Bouler website. PowerEngage surveys are short, voluntary, sent in English and Spanish, and sent for a variety of different kind of situations. Surveys are not sent for every kind of problem. Feedback from the surveys is shared with staff and used both to identify potential issues and acknowledge successes. During the City of Boulder City Council Study Session on May 23, 2024 (at approximately 7:15pm), councilmembers informed staff that demographic questions needed to be added so that data may be disaggregated to better identify trends. After internal staff discussions and work with the application vendor, demographic questions were added and applied to the surveys beginning in September 2024. Answers to these demographic questions are not verified by staff or used by staff to inform decisionmaking about police responses to events or individuals. Additionally, individuals completing surveys may not be residents of Boulder, simply individuals who call the City of Boulder Police dispatch center. Previous analyses suggest 30-40% of individuals communicating with BPD staff are not residents of Boulder. Response rates, the number of surveys sent in relation to the number of surveys received back, were 20-30% during this 23-month period. Individuals may receive multiple surveys if they contact the BPD multiple times. Random sampling, among situations, involved staff, or individuals, does not occur with these surveys. The data may not be generalizable to all situations, staff, or individuals. It is not recommended to

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333

City of Boulder Department of Police draw strong conclusions about these data due to the low counts of some race categories, potential for the same individual to complete multiple surveys, and potential lack of generalizability to the broader population of Boulder or population of individuals calling the police for assistance. Below are descriptive data from the 6,529 survey responses from October 2024 through August 2026 for the question about satisfaction with police response in relation to demographic pick-list questions. Altogether about 85% of surveys indicated respondents were satisfied or very satisfied with the response provided by police officers, 10% were dissatisfied or very dissatisfied, and six percent were neutral.

Percent of All Survey Responses

Satisfaction with Service Provided by BPD Officer(s) 6,529 responses

85%

10% Dissatisfied / Very Dissatisfied

6% Neutral

Satisfied / Very Satisfied

Not displayed here are the qualitative feedback provided in thousands of surveys that allow respondents to clarify their (dis)satisfaction with either the police officers or the 911 dispatchers. Manual review of those data suggests some dissatisfaction with police response is due to the outcome of situations, and the police are only one element impacting the outcome of situations. For example, criminal charge language, jail sentencing, law punitiveness, and department resourcing are all outside of what a patrol officer can control in a call for service.

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333

City of Boulder Department of Police Below is a table displaying the race-disaggregated survey data with row percents and counts in parentheses. For example, among surveys that indicated respondents identified as White, 87%, or 3519 total surveys indicated satisfaction with the police response. Altogether 62% of surveys were completed by respondents who indicated they identified as White. “Prefer not to say” is a choice provided in each demographic question. In the tables provided below, “Prefer not to say” was combined with blank responses. Altogether 30% (1972) of surveys with answers to the question about satisfaction with police response were either blank on the race question or had respondent indicated “Prefer not to say” selected. Race Categories

Dissatisfied

Neutral

Satisfied

White 8% (309) Prefer not to say* 15% (289) More than one race 10% (23) Asian 7% (7) Black or African American 13% (9) American Indian or Alaska Native 21% (9) Hawaiian or other Pacific Islander 4% (1) Middle Eastern or North African 4% (1) Grand Total 10% (648)

6% (226) 6% (116) 3% (8) 3% (3) 4% (3) 5% (2) 4% (1) 4% (1) 6% (360)

87% (3519) 79% (1567) 87% (203) 90% (93) 83% (59) 74% (32) 92% (24) 92% (24) 85% (5521)

Grand Total 4054 1972 234 103 71 43 26 26 6529

Category as % of Total Responses 62% 30% 4% 2% 1% 1% <1% <1% 100%

Below are responses to the ethnicity question in relation to satisfaction with police response. Among surveys where respondents indicated any race category, respondents indicated being Hispanic about 6% (397) of the time. Satisfaction with police response was similar among respondents regardless of ethnicity selected. Independent of Race

Dissatisfied

Neutral

Satisfied

Hispanic (Of Any Race) Not Hispanic Prefer not to Say*

10% (40) 8% (344) 15% (264)

4% (17) 5% (241) 6% (102)

86% (340) 87% (3811) 79% (1370)

Grand Total 397 4396 1736

Category as % of Total Responses 6% 67% 27%

Below are responses to the question about gender in relation to satisfaction with police response. Altogether about half of individuals who completed the question about police satisfaction chose not to report their identified gender or selected the option “Prefer not to say.” Satisfaction with police response was similar among respondents regardless of gender selected.

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333

City of Boulder Department of Police Gender Categories Dissatisfied

Neutral

Satisfied

Prefer not to say * Female Male Non-binary Other

6% (191) 5% (82) 6% (84) 4% (1) 9% (2)

84% (2774) 87% (1442) 84% (1269) 77% (20) 70% (16)

11% (348) 8% (137) 10% (153) 19% (5) 22% (5)

Grand Total 3313 1661 1506 26 23

Category as % of Total Responses 50.7% 25.4% 23.1% 0.4% 0.4%

Public Safety Information Center (PSIC) The mission of the Boulder Police Department is to “Enhance public safety by focusing on community engagement, innovative problem solving and employee wellness and development.” The Public Safety Information Center (PSIC) supports this mission by leveraging technology and community partnerships to enhance situational awareness, officer safety, investigative capabilities, and coordinated response to incidents. The operation of the PSIC is governed by the BPD policy General Order 242. It is anticipated that the PSIC will be fully operational after the hiring of two noncommissioned investigative positions to support the PSIC sergeant and two PSIC commissioned positions. While BPD has used unmanned aircraft systems (UAS, drones) to support public safety for several years, PSIC better integrates UAS with BPD dispatch, patrol, and multiple city departments that rely on real-time information to respond to situations in the community. PSIC is used as a reactive investigative resource, and to assist with major event planning, particularly when events involve hundreds or thousands of people. Accordingly, PSIC contributed to gathering real-time information in more than 50 types of dispatch identified problems in July and August 2026. These problems were spread across 364 separate incidents and were largely concentrated on weekdays between 8am and 6pm. The typical PSIC involvement during this time involved a UAS flight with a response time to the scene in under two minutes, and 10-15 minutes on scene. While on scene, PSIC employees communicate observations from the UAS to the other first responders and dispatchers. The top three kinds of problems in July and August that utilized UAS and PSIC included disturbances (confrontations or fights between individuals), welfare or behavioral checks (community concern about individuals), and suspicious circumstances (such as individuals looking through multiple residences’ windows in the evening).

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333

City of Boulder Department of Police Public Safety Crime and Dispatch Data A significant amount of BPD staff time is focused on the response to issues in the community reported by the public. These issues tend to be reported to the dispatch center, to officers engaging with the community in public places, or reported online through the BPD crime reporting website. The BPD reports information about these circumstances in multiple ways, such as via online crime dashboards (Reported Crimes), and annual department reports. The volume and types of crime change overtime due to many factors. A typical year in Boulder results in 15,000 - 20,000 BPD police reports, and about 100,000 BPD incidents documented in the dispatch center. So far in 2026, person crime (such as assault or menacing), and property crime (such as burglary and motor vehicle theft) are down slightly compared to 2025. BPD has issued more drug charges and trespassing charges in 2026 than in 2025. Bicycle theft has decreased this year compared to previous years. Proactive officer activity, such as foot patrols and pedestrian contacts, are up this year. The number of traffic crashes in Boulder has fluctuated between 2,500 - 3,000 per year in the past five years. These are comprised of minor incidents reported online, and major multi-vehicle situations that require staff response and state reporting. About half of all crashes are required to be reported to the state and involve BPD staff response. Detailed information about crashes in Boulder, and every other jurisdiction across Colorado, are available online. Boulder regularly has fewer fatal and serious bodily injury crashes than population-comparable cities in Colorado. In a typical year, 1-2% of all crashes involve a fatality or serious bodily injury. So far in 2026 there have been zero fatal crashes in Boulder and fewer overall crashes than in 2025.

Police Department Community Engagement A cornerstone of the Reimagine Policing Plan is engaging with the community, and this occurs in many ways. There are dozens of events each year attended or organized by BPD to engage with the community, such as the Boulder Pride Festival, National Night Out, Bike to Work days, Pearl Street mall walks, coffee with cops, neighborhood meetings, Special Olympics Colorado fundraising events, and many others. These are separate from the eight-week annual community academy hosted at the Public Safety Building, and the more than 100 ride-alongs with patrol officers each year. Starting in 2024, BPD began the Chief’s Connection newsletter to share information about the department, answer questions, humanize public safety staff, and foster dialogue. Past months’ newsletters are available online, and currently more than 700

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333

City of Boulder Department of Police email addresses are registered to receive this information monthly. In 2026 BPD also began organizing quarterly townhall events in different venues around Boulder. Questions can be submitted in advance, and topics discussed vary based on public interest. The fourth quarter townhall is scheduled for October 8, and more information is available online. As part of the BPD commitment to building meaningful relationships with all Boulder residents, BPD began a liaison officer program to better serve historically excluded or underrepresented communities. Community liaison officers work to build relationships, offer resources, and advocate for community needs. This program provides additional avenues for advocacy and information sharing with members of the community who are Black and African American, Latina/Latino, Jewish, Muslim, and LGBTQ+.

1805 33RD STREET

BOULDER, COLORADO 80301

TELEPHONE (303) 441-3333