KE-R June 16 redlines.pdf (32 KB)

​Policy KE-R​ ​Adopted:​​June 11, 1987​ ​Revised:​​October 8, 2019​, August __, 2026​ ​COMPLAINTS AND CONCERNS​ ​The following procedures shall apply in handling complaints under Policy KE.​ ​A. Initial Complaints and Building or Department Level Review​ ​Complaints should be initiated by contacting the employee who has the direct​ ​relationship to the subject of the complaint. I​f the complaint concerns a School District​ ​employee that employee is the initial level of review. If the complaint concerns a school,​ ​the principal is the appropriate contact.​ ​Review at this level is informal and should follow a discussion format. The complaint​ i​tself may be oral or in writing and should be resolved within a reasonable period of time​ i​n light of the circumstances.​​If complaint is not resolved satisfactorily or in a timely​ ​fashion, the Complainant may bring the matter before the supervisor at the building or​ ​department level for further discussion.​ ​B.

District Level Review​

​If a complaint is not resolved satisfactorily at the building or department level, the​ ​Complainant may bring the matter before the District’s appropriate leadership team​ ​member.​ ​Such appeal shall be in writing, directed to the Area Superintendent (or other individual​ ​designated by the Superintendent), and shall specify the nature of the complaint,​ ​summarize efforts to resolve the complaint at the building or department level,​​the​ ​decision by the building or department,​​and the ground​(​s​)​​for the appeal.​​Written​ ​submissions shall not exceed five (5) pages.​​An appeal must be submitted within a​ ​reasonable period of time, usually within two weeks after the building or department​ ​action to address the complaint.​ ​Grounds for appeal shall be limited to:​ ​●​ ​Procedural irregularity that affected the outcome of the matter;​ ​●​ ​New evidence that was not reasonably available at the time the determination​ ​was made, that could affect the outcome of the matter; and,​ ​●​ ​A conflict of interest or bias for or against the parties that affected the outcome​ ​of the matter.​

​Upon receipt of an appeal, the​​School​​District Administrator shall​​gather information​ ​from​​notify​​the supervisor of the building or department, and may also request a written​ ​statement of the decision​.​​within five (5) working days, unless additional time is needed.​ ​​Relevant and nonconfidential information shall be shared with​ ​A copy of that​ ​statement shall be provided to​​the​​Complainant​​who​. Complainant​​shall be allowed​​ten​ ​(10) days​​to provide written information and documentation to the​​Area​ ​Superintendent​District Administrator​. The​​A​a​dministrator shall offer a meeting with the​ ​Complainant,​​during which​​at which time​​the​​Complainant may present information in​ ​support of Complainant’s position.​ ​The administrator shall​​issue a written notification to Complainant of the final​​make​ ​findings and submit a written decision​​decision. The response should be sent​​within​​a​ ​reasonable period of time, generally​​within twenty​​(20)​​ten (10)​​working​​calendar​​days​ ​of​​receiving the appeal​the hearing​, unless additional time is needed.​ ​C.

Superintendent​

​If a complaint is not resolved satisfactorily at the district level, the Complainant may​ ​appeal to the Superintendent. Such appeal shall be in writing and shall include a​ ​statement of the complaint, the decisions of the district level administrator and the​ ​supervisor, and a statement of the reasons for the appeal. This appeal must be​ ​submitted within ten (10) working days after receipt of the decision of the district level​ ​administrator.​ ​The Superintendent or designee shall review the prior decisions and records and, at​ ​their discretion, may permit the Complainant or the District to present further​ i​nformation. Within ten working days after completion of this process, unless additional​ ​time is needed, the Superintendent or designee shall render a written decision and​ ​provide a copy to Complainant. This decision shall be final​​unless the Board of​ ​Education accepts the matter for review​.​ ​D.

Board of Education​¶​

​If a Complainant believes the Superintendent’s decision violates a specific Board policy,​ ​The​​Complainant may appeal the decision of the Superintendent​​to the Board of​ ​Education. Such appeal shall be directed to the Secretary of the Board and the​ ​Superintendent within ten (10) working days after receipt of the Superintendent’s​ ​decision. The appeal shall be in writing and include at least all prior decisions, a​ ​statement of the complaint, reasons for the appeal, and the action desired. The Board​ ​shall not consider or act on complaints that have not been considered at the​ ​appropriate administrative level.​¶​ ​The Board shall have the discretion to accept or reject the matter for review. If it rejects​ ​the matter, the Superintendent's decision shall be final. If it accepts the matter, the​ ​Board shall schedule a meeting at which it will consider the appeal. At such meeting, the​

​Board may hear argument from the parties, review the prior decisions and evidence, and​ ​make such inquiry as it deems necessary. The Board shall render a written decision​ ​within ten working days after this meeting unless additional time is needed. The Board's​ ​decision shall be final.​¶​