KE June 16 Redlines.pdf (20 KB)

​Policy KE​ ​Adopted:​​June 11, 1987​ ​Revised:​​October 8, 2019​, August __, 2026​ ​Complaints and Concerns​ ​The Board of Education strives to foster a constructive working relationship between​ ​Boulder Valley School District, its employees, students, parents and guardians by​ ​providing a fair, orderly, and timely process for handling concerns and complaints​ ​concerning the operation of the School District. This policy applies to those general​ ​circumstances and situations when there is a concern related to the application of​ ​School​​D​di​strict and/or​​B​b​oard policies and a more​​specific complaint or grievance​ ​policy is not applicable.​ ​This policy shall​​not​​apply to​​all​​complaints​​except those​​concerning unlawful​ ​discrimination or harassment as addressed in Policy AC,​​and those​​concerning​ ​Curriculum or Instruction as addressed in Policy KEC,​​or​​as otherwise addressed in​ ​employment agreements,​ ​or to contests of student grades. Due to their sensitive and​ l​egal nature, complaints regarding mandatory reporting or School District security​ ​decisions shall not be considered. General personnel complaints and concerns about an​ ​employee’s effectiveness are addressed through the School District’s evaluation​ ​procedures.​ ​The Board has created multiple policies in order to implement various legal obligations​ ​and establish particular practices and procedures, but the complaint of any individual or​ ​group may only be considered by the School District through a single policy process.​ ​Complaints filed with the District will be​​considered only processed​​through a single​ ​process.​ ​It is the policy of the Board to provide for resolution at the level most directly involved​ ​first and in an informal manner if possible. Any complaint​​about school district​ ​personnel​​shall be reviewed a​s follows:​​t the level most directly involved with​ ​procedures for review up to the Board of Education, as follows:​ ​1. ​​Teacher (if applicable)​School District employee who is the subject of the​ ​complaint or building principal;​ ​2.

Building or department level personnel​

​3.

District administrator​

​4.

Superintendent​

​5.

Board of Education​

​Whenever a complaint is made directly to the School District or Superintendent it shall​ ​be referred to the school or department administration for consideration and resolution.​ ​Any complaint must be made within​​thirty (30) days of​​a reasonable period of time,​ ​usually the​​within the​​same school year​​that​​the incident or concern that is the subject​ ​of the complaint​​occurred​. Any complaint filed outside of this timeline​​need​​will​​not be​ ​considered.​

​Cross References​:​ ​AC - Nondiscrimination and Equal Opportunity​ ​KEC - Public Concerns/Complaints about Instructional Resources​

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