BVSD Board of Education · Document
RFP 26-01 IT Network Refresh_ Final for posting_7.31.2025 (1).pdf (4,824 KB)
Regular Meeting, November 18, 2025 · item 8.14: Purchase Approval for IT Network Refresh · 57 pages
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Attachment C2 - Sample Goods and Services Contract GOODS AND SERVICES CONTRACT
THIS AGREEMENT, dated this DDx day of MONTH, 2025, is made and entered into by and between the Boulder Valley School District RE-2, (“District”), and LEGAL NAME, (“Contractor”). Recitals Authority exists in the Law and Funds have been budgeted, appropriated and otherwise made available and a sufficient uncommitted balance thereof remains available for encumbering and subsequent payment of this contract; and The District is authorized by Section 22-32-122, C.R.S. to contract for “…among other things, the purchase (outright or by installment sale) or renting or leasing, with or without an option to purchase, of necessary building facilities, equipment, supplies, and employee services.”; NOW, THEREFORE, it is hereby agreed that in consideration of the mutual covenants and agreements set forth and for other good and valuable consideration, the sufficiency of which is hereby acknowledged, the District and the Contractor (“Parties”) agree as follows: 1. PRIORITY OF INTERPRETATION The provisions of this contract shall be governing over the relationship of the District and the Contractor. Should conflict in any provisions of this contract and any exhibits be identified, the priority of interpretation of the contract shall be: first, the terms and provisions of this contract; second, the solicitation documents for RFP 25-29 Broadline Food Distributor dated February 5, 2025 (“RFP”), hereby incorporated by reference; third, the Scope of Work (Exhibit A); fourth, the Contractor’s RFP Response (Exhibit B); and fifth, Exhibit X (if needed). 2. SCOPE OF WORK The Contractor was selected in accordance with the District’s issuance of RFP 25-29 Broadline Food Distributor dated February 5, 2025, hereby incorporated herein by reference. A copy of the Contractor’s proposal is included in Exhibit A and incorporated herein by reference. 3. CONTRACT PERIOD The time period to be covered by this contract shall begin on July 1, 2025, or the date the parties execute this contract, whichever is later, and shall end June 30, 2026. The Parties may require continued performance for up to four (4) additional periods of twelve (12) months for any services at the rates and terms specified in the agreement. The Parties may exercise this renewal option in writing prior to the expiration of the current term. Notice of intent does not commit the District to a renewal. The Contractor understands and agrees that the District shall not be liable for payment of work or services nor for costs or expenses incurred by the Contractor prior to the proper execution and District approval of this contract. 3.1. EXTENSION It is hereby agreed and understood that this contract may be extended for an additional sixty (60) day transitional period after the contract is scheduled for termination. During this transitional period, the Contractor agrees to continue the same level of service to the District at the same prices while the new contract, also in force, is being mobilized. 4. PRICE/COST At the time of execution of this contract, the parties estimate an annual cost of SPELL AMOUNT ($____). This cost is based on the pricing in Exhibit A. The parties understand and agree that the above cost is a good faith estimate. The actual monthly and annual costs will vary based upon the goods and services ordered, delivered, and accepted by the District. There is no minimum monthly or annual dollar amount guaranteed by the District. The above rates shall include all fees, costs and expenses, including, but not limited to, labor costs, travel expenses, parts, service, repair, removal, replacement, mileage charges, supplies, mailing charges, installation, testing, communications, order and order tracking, reporting, debugging, analysis, delivery charges and other expenses. Prices shall remain fixed through DATE. 5. FUND AVAILABILITY Financial obligations of the District payable after the current fiscal year are contingent upon funds for that purpose being appropriated, budgeted, and otherwise made available. In the event funds are not appropriated, budgeted or otherwise made available, the contract shall be terminated on the last day of the period for which funds were appropriated or monies made available for such purposes. This provision shall not be construed to limit any other right of termination available to the District. Pursuant to Section 22-44-115, C.R.S., any obligation of a contract which requires expenditures contrary to subsection (1) of Section 22-44-115, C.R.S., shall be null and void, and no school district monies shall be paid thereon. 6. PAYMENT Unless otherwise provided, and where appropriate, the District shall establish billing procedures and pay the Contractor the contract price or rate for services performed and accepted and/or goods delivered and accepted pursuant to the terms of this contract, based upon the submission of statements on forms and in a manner prescribed by the
District. Payments pursuant to this contract shall be made as earned, in whole or in part, from available funds encumbered for the purchase of the described services and/or goods. The liability of the District, at any time, for such payments shall be limited to the amount remaining of such encumbered funds. Incorrect payments to the Contractor due to omission, error, fraud, or defalcation shall be recovered from the Contractor by deduction from subsequent payment under this contract or other contracts between the District and the Contractor, or by the District as a debt due to the District. Invoices shall be sent to Boulder Valley School District, 6500 Arapahoe, PO Box 9011, Boulder, Colorado, 80301, Attention: Accounts Payable Payment shall be mailed to NAME AND ADDRESS ATTN: ACCOUNTS RECEIVABLE. Colorado law and regulations provide that vendors will be paid within forty-five (45) days after acceptance of goods and/or services and a correct notice of amount due, unless otherwise agreed to by contract. A District liability not paid within forty-five days is considered delinquent and, unless otherwise agreed to, interest on the unpaid balance shall be paid beginning with the forty-sixth (46) day at a rate of one percent per month on the unpaid balance until paid in full. A liability shall not arise if a good faith dispute exists as to the District’s obligation to pay all or a portion of the liability. The Contractor shall invoice the District separately for interest on delinquent amounts due. The billing shall reference the delinquent payment, the number of days interest to be paid and the applicable interest rate. 7. TAX EXEMPT STATUS It is hereby recognized and acknowledged by the Contractor that the District is not liable for any sales, use, excise, property or other taxes imposed by any federal, state or local government tax authority, per Section 3926-704, C.R.S. The District’s Federal Identification Number (FEIN) is 84-6014683. The District’s tax exemption number is 98-023823. The District is also not liable for any taxes of the Contractor for franchise or related to the income of the Contractor. No taxes of any kind shall be charged to the District. 8. TERMINATION This Contract may be terminated by the District upon not less than five days’ written notice should the Contractor fail substantially to perform in accordance with the terms of this Contract through no fault of the District and may be terminated by the District with ten days’ notice without cause. The Contractor shall not terminate this Contract, without the written consent of the District, other than for nonpayment as provided below. In the event of termination of this Contract not due to the fault of the Contractor, the Contractor shall be paid for Services performed to the date of termination, including reimbursable expenses then due. In the event of termination, the Contractor shall deliver to the District all reports, data, and similar Materials relating to the Services prepared by or in the possession of the Contractor. 8.1. COMPENSATION. If the District terminates the contract for convenience, or abandons or suspends the Services for more than two months, the Contractor may submit a termination claim detailing the amounts owed due to termination, supported by relevant cost or pricing data. A settlement may be reached if the Contractor provides a supported claim and the settlement does not exceed the total contract price plus settlement costs, after deducting prior payments by the District, proceeds from any sales of supplies and materials agreed by the parties, and the price of work not terminated. If the contract is terminated for cause, the Contractor will be paid at the contract price for completed supplies or services accepted by the District. The District reserves the right to withhold payments to the Contractor to cover potential losses due to liens or claims and to offset the excess costs of acquiring similar goods or services elsewhere. 8.2. PREPAYMENT REFUNDS. The Contractor will refund any sums that the District has prepaid and that remain unearned at the time of termination within 45 calendar days after termination, except as the Parties may otherwise agree in writing. 9. FORCE MAJEURE Neither the Contractor nor the District shall be liable to the other for any delay in, or failure of performance of, any covenant or promise contained in this contract, nor shall any delay or failure constitute default or give rise to any liability for damages if, and only to the extent that, such delay or failure is caused by “force majeure”. As used in this contract “force majeure” means acts of God; acts of the public enemy; acts of the District and any governmental entity in its sovereign or contractual capacity; fires; floods; epidemics; quarantine restrictions; strikes or other labor disputes, freight embargoes; illegality, or unusually severe weather. 10. NOTICES Any notice required under this Agreement shall be in writing and shall be effective upon personal delivery or three days after mailing when deposited in the United States first-class mail, postage prepaid, with charges prepaid to the other part at the following addresses, or upon confirmed transmission by email. Either party may, from time to time, designate in writing a new or substitute representative or address: For the Contractor: Company Name Address V2.013125
For the District: Boulder Valley School District Procurement Department 2
Address City, State, Zip Attn: (###) ###-#### Email: email
6500 Arapahoe Road Boulder, CO 80303 Attn: Paul Squillace (720) 561-5394 Email: paul.squillace@bvsd.org
For notices sent to the District, an additional copy shall be sent first class mail, postage prepaid to: Boulder Valley School District Legal Department 6500 Arapahoe PO Box 9011 Boulder, CO 80301 11. INDEPENDENT CONTRACTOR The Contractor shall perform its duties hereunder as an independent contractor and not as an employee. Neither the Contractor nor any agent or employee of the Contractor shall be or shall be deemed to be an agent or employee of the District. The Contractor shall pay when due all required employment taxes and income tax and local head tax on any monies paid by the District pursuant to this contract. The Contractor acknowledges that the Contractor and its employees are not entitled to unemployment insurance benefits unless the Contractor or third party provides such coverage and that the District does not pay for or otherwise provide such coverage. The Contractor shall have no authorization, express or implied, to bind the District to any agreements, liability, or understanding except as expressly set forth herein. The Contractor shall provide and keep in force Workers’ Compensation (and provide proof of such insurance when requested by the District) and unemployment compensation insurance in the amounts required by law, and shall be solely responsible for the acts of the Contractor, its employees and agents. 12. PRIME CONTRACTOR AND SUBCONTRACTORS The Contractor will assume ALL responsibility for the delivery, installation, and quality of the goods and/or services provided by this contract, regardless of whether or not the Contractor uses subcontractors. The Contractor shall be the sole point of contact with the District with regard to all matters covered by this contract. The District shall not initiate or maintain contact with any subcontractor unless such contact becomes necessary to mitigate the District's damage in the event the Contractor is in default or breach of any term or obligation of this contract. 13. CONFIDENTIALITY The Contractor acknowledges that it may come into contact with confidential information contained in the records of the District. The Contractor shall provide and maintain a secure environment that ensures confidentiality. The confidentiality of all information will be respected, and no confidential information shall be distributed or sold to any third party nor used by the Contractor or the Contractor’s assignees and/or subcontractors in any way except as authorized by this contract. Confidential information shall not be retained in any files or otherwise by the Contractor. Disclosure of such information may be cause for legal action against the Contractor. Defense of any such action shall be the sole responsibility of the Contractor. 14. PREMISES ACCESS CERTIFICATION The Contractor shall not knowingly employ on Boulder Valley School District premises any persons convicted of any felony or misdemeanor crime of unlawful sexual behavior involving children. 15. PRESS CONTACTS/NEWS RELEASES The Contractor shall not initiate any press and/or media contact nor respond to press/media requests regarding this contract and/or any related matters concerning the District without the prior written approval of the District. 16. INSURANCE Contractor shall obtain and maintain, and ensure that each Subcontractor (if permitted) shall obtain and maintain, insurance as specified in this section at all times during the term of this Contract and until all orders for goods or Services or both have been delivered and accepted, regardless of whether this Contract has expired or has been terminated. All insurance policies required by this Contract shall have an AM Best rating of A-VIII or better. 16.1. GENERAL. Commercial General Liability insurance covering premises operations, fire damage, independent contractors, products and completed operations, blanket contractual liability, personal injury, including death, sexual abuse & molestation (coverage for organizations against claims arising from alleged sexual misconduct or molestation), and advertising liability with minimum limits as follows: 16.1.1. $1,000,000 each occurrence; 16.1.2. $2,000,000 general aggregate; 16.1.3. $1,000,000 products and completed operations each occurrence;
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16.1.4. $2,000,000 products and completed operations aggregate; and 16.1.5. $50,000 any 1 fire. 16.1.6. Sexual abuse & molestation coverage shall provide a limit of $3,000,000 for each occurrence subject to an aggregate limit of $10,000,000. A policy that provides $3,000,000 of coverage via a primary policy plus an umbrella or following form excess policy in the amount of $10,000,000 will be satisfactory. 16.2. AUTOMOBILE. Automobile Liability insurance covering any auto (including owned, hired and non-owned autos) with a minimum limit of $1,000,000 each accident combined single limit. 16.3. WORKER’S COMPENSATION. Workers’ Compensation insurance as required by state statute, and employers’ liability insurance covering all Contractor or Subcontractor employees acting within the course and scope of their employment. Insurance must stay in place and in effect even if the contract terms expires, until all product or terms of the contract are completed and satisfied up to 120 days after contract term expires. 16.4. CYBER. Cyber insurance covering civil, regulatory, and statutory damages, contractual damages, data breach management exposure (including ransom/extortion), and any loss of income or extra expense as a result of actual or alleged breach, violation or infringement of right to privacy, consumer data protection law, confidentiality or other legal protection for personal information, as well as District Confidential Information with minimum limits as follows: 16.4.1. $1,000,000 each occurrence; and 16.4.2. $2,000,000 general aggregate. 16.5. PROFESSIONAL LIABILITY / ERRORS AND OMISSIONS. Professional Liability insurance covering any damages caused by an error, omission or any negligent act with minimum limits as follows: 16.5.1. $1,000,000 each occurrence; and 16.5.2. $2,000,000 general aggregate. 16.5.3. If coverage is written on a claims-made basis that they must keep it in place (including additional insured status and certificate of insurance) for three years following the end of the work or the end of the contract (whichever is later). 16.6. CRIME. Commercial Crime Insurance including employee dishonesty coverage with minimum limits as follows: 16.6.1. $1,000,000 each occurrence; and 16.6.2. $2,000,000 general aggregate. 16.7. ENVIRONMENTAL. Environmental liability insurance coverage for damage resulting from an environmental mishap, including: Bodily injuries, Property damage, Pollution cleaning costs, Business interruption 16.8. ADDITIONAL INSURED. The District shall be included as additional insured on all applicable policies. 16.9. PRIMACY OF COVERAGE. Coverage required of Contractor and each Subcontractor shall be primary and noncontributory over any insurance or self-insurance program carried by the District. 16.10. CANCELLATION. Contractor shall provide thirty (30) days’ written notice to the District should the policies be non-renewed, have a reduction in coverage or policy limits required, exhaustion of policy limits, or cancellation for any reason. 16.11. SUBROGATION WAIVER. All insurance policies secured or maintained by Contractor or its Subcontractors in relation to this Contract shall include clauses stating that the carrier shall waive all rights of recovery under subrogation or otherwise against the District. 16.12. LIMITATION OF COVERAGE. The certificate of insurance will indicate any limitation of coverage in the Contractor’s insurance policy such as claims made, defense within limits and aggregates, etc. Acceptance of a certificate with less than the required amounts and coverage shall not be deemed a waiver. 16.13. CERTIFICATES. Contractor shall provide to the District certificates evidencing Contractor’s or its Subcontractors insurance coverage required in this Contract upon the District’s request. Certificates of insurance shall be in such form and substance sufficient to evidence that the insurance required under the Contract is in effect and shall provide information as to when insurance coverage expires. 16.14. WAIVERS. The District may waive or modify the insurance requirements as part of contract negotiation. 17. WARRANTY AND /OR SERVICE LEVEL AGREEMENT The Contractor shall warranty all Contractor developed deliverables, goods and services for a period of twelve (12) months from the date of this contract, at no additional cost to the District. This period will be referred to as the “warranty period.” Support shall include but not be limited to: system performance assessment, problem determination and requisite software modification, testing, resolution, implementation, and
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documentation. AND/OR The Contractor’s service level agreement is set forth in Exhibit X, and incorporated herein by reference. 18. INSPECTION AND ACCEPTANCE The District reserves the right to inspect services provided under this contract at all reasonable times and places during the term of the contract, including any extensions. “Services” as used in this clause includes services performed or tangible material produced or delivered in the performance of services. If any of the services do not conform to contract requirements, the District may require the Contractor to perform the services again in conformity with contract requirements, with no additional payment. When defects in the quality or quantity of service cannot be corrected by re-performance, the District may (1) require the Contractor to take necessary action to ensure that the future performance conforms to the contract requirements and (2) equitably reduce the payment due the Contractor to reflect the reduced value of the services performed. These remedies in no way limit the remedies available to the District in the termination provisions of this contract, or remedies otherwise available at law. 19. RIGHTS IN DATA, DOCUMENTS, AND COMPUTER SOFTWARE (DISTRICT OWNERSHIP) Any software, research, reports, studies, data, photographs, negatives or other documents, drawings or materials prepared by the Contractor in the performance of its obligations under this contract shall be the exclusive property of the District and ALL such materials shall be delivered to the District by the Contractor upon completion, termination, or cancellation of this contract. The Contractor shall not use, willingly allow, or cause to have such materials used for any purpose other than the performance of the Contractor’s obligations under this contract without the prior written consent of the District. The ownership rights described herein shall include, but not be limited to, the right to copy, publish, license, sell, display, transfer, prepare derivative works, or otherwise use the works. AND / OR District shall not make any claim of ownership to the Product or any associated intellectual property. Under no circumstances shall District claim, or attempt to claim, any rights, interest, or title in and to the intellectual property of the Product. This agreement does not convey any exclusive rights or interest in the Product or associated intellectual property to District. District shall own the copyrights to all District data. District does not convey any exclusive rights, title or interest in or to District’s data. 20. COMPLIANCE WITH ACCESSIBILITY STANDARDS. 20.1. Contractor acknowledges and agrees that the District affords equal opportunity to individuals in its employment, services, programs, and activities in accordance with applicable law, including without limitation Section 508 of the U.S. Rehabilitation Act of 1973 and C.R.S. § 24-34-802. This includes providing information and communication technology for individuals with disabilities that complies with the accessibility standards for individuals with disabilities established by the Governor’s Office of Information Technology (OIT), as may be amended from time to time (the “Accessibility Requirements”), which currently include the State of Colorado Technical Standard TS-OEA-001: Technology Accessibility for Persons with Disabilities; the State of Colorado Technical Standard TS-OEA-002: Technology Accessibility for Web Content and Applications; and the W3C’s Web Content Accessibility Guidelines WCAG 2.1 Level AA. 20.2. Contractor warrants and represents that the Products comply with the Accessibility Requirements. Contractor shall (i) at least annually during the term of this Contract, provide District with current (i.e. performed and dated within the previous twelve (12) months) accessibility testing results and written documentation verifying compliance with the Accessibility Requirements; (ii) promptly respond to and resolve complaints of noncompliance with the Accessibility Requirements; and (iii) in addition to its other indemnification obligations under this Contract, indemnify and hold the District, its directors, employees, and agents harmless from losses, liabilities, claims, causes of action, costs and expenses (including attorney’s fees) arising out of or related to Contractor’s breach of this Section. 20.3. If Contractor claims the Products comply with the Accessibility Standards and it is later determined by the District that any part of the Products is not in compliance, then the District will promptly inform Contractor in writing of the noncompliance, and Contractor shall, at no cost to the District, remediate the Products within the time period specified by District. If the Contractor fails to timely remediate the Products, then in addition to any other rights or remedies of the District hereunder, the District shall have the right to perform or have performed any necessary remediation and invoice the Contractor the cost thereof, which invoice the Contractor shall pay within thirty (30) days of receipt. 20.4. If Contractor breaches its obligations under this Section, then in addition to any other rights or remedies of the District hereunder, District shall have the right to terminate the Contract. Any termination of the Contract pursuant to this Section shall be deemed a termination “for cause.” 21. NON-DISCRIMINATION The Contractor agrees to comply with the letter and the spirit of all applicable state and federal laws respecting discrimination and unfair employment practices.
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22. INDEMNIFICATION The Contractor shall indemnify, save, and hold harmless the District, its employees and agents, against any and all claims, damages, liability and court awards including costs, expenses, and attorney fees incurred as a result of any act or omission by the Contractor, or its employees, agents, subcontractors, or assignees pursuant to the terms of this contract. 23. VENUE & CHOICE OF LAW This contract is made in the State of Colorado. The Contractor agrees that exclusive venue for any action between the parties for claims concerning this contract shall be in Boulder County, Colorado. The laws of the State of Colorado and rules and regulations issued pursuant thereto shall be applied in the interpretation, execution, and enforcement of this contract. Any provision of this contract, proposal, service order, quote, invoice, or other form of agreement, whether or not incorporated herein by reference, which provides for arbitration; indemnification; limitation of liability; waiver, alteration, or limitation of applicable laws, are prohibited from inclusion in public school contracts. C.R.S §22-1-135(2)(a). If they are included, they will be void ab initio, but the remainder of the contract will be otherwise enforceable. C.R.S. § 22-1-135(2)(b). Nothing contained in any provision incorporated herein by reference which purports to negate this or any other special provision in whole or in part shall be valid or enforceable or available in any action at law whether by way of complaint, defense, or otherwise. Any provision rendered null and void by the operation of this provision will not invalidate the remainder of this contract to the extent that the contract is capable of execution. At all times during the performance of this contract, the Contractor shall strictly adhere to all applicable federal and State laws, rules, and regulations that have been or may hereafter be established. 24. GOVERNMENTAL IMMUNITY/LIMITATION OF LIABILITY Notwithstanding anything herein to the contrary, no term or condition shall be deemed a waiver, express or implied, of any provision of the "Colorado Governmental Immunity Act", 24-10-101, et seq., C.R.S., as now or hereafter amended ("Immunity Act"), nor of the Risk Management self-insurance statutes at 24-30-1501, et seq., C.R.S., as now or hereafter amended ("Risk Management Act"). The parties understand and agree that the liability of the District for claims or injuries to persons or property arising out of negligence of the District, its departments, divisions, schools, board, officials and employees is controlled and limited by the provisions of the Immunity Act and the Risk Management Act. Any provision of this contract, whether or not incorporated herein by reference, shall be controlled, limited, and otherwise modified so as to limit any liability of the District to the above cited laws. 25. REMEDIES In addition to any other remedies provided for in this contract, and without limiting its remedies otherwise available at law, the District may exercise the following remedial actions if the Contractor substantially fails to satisfy or perform the duties and obligations in this contract. Substantial failure to satisfy the duties and obligations shall be defined to mean significant insufficient, incorrect or improper performance, activities, or inaction by the Contractor. These remedial actions are as follows: Suspend the Contractor's performance pending necessary corrective action as specified by the District without the Contractor’s entitlement to adjustment in price/cost or schedule; and/or Withhold payment to the Contractor until the necessary services or corrections in performance are satisfactorily completed; and/or Request the removal from work on the contract of employees or agents of the Contractor whom the District justifies as being incompetent, careless, insubordinate, unsuitable, or otherwise unacceptable, or whose continued employment on the contract the District deems to be contrary to the public interest or not in the best interest of the District; and/or Deny payment for those services or obligations which have not been performed and which due to circumstances caused by the Contractor cannot be performed, or if performed would be of no value to the District. Denial of the amount of payment must be reasonably related to the value of work or performance lost to the District. Terminate the contract for default. The above remedies are cumulative and the District, in its sole discretion, may exercise any or all of them individually or simultaneously. 26. ASSIGNMENT AND SUCCESSORS The Contractor agrees not to assign rights or delegate duties under this contract without the express, written consent of the District, which consent shall not be unreasonably withheld. Such consent may include, at the District’s sole discretion: 1) the execution by the District, the Contractor and the Assignee of a Novation Agreement in a form prescribed by the District, which Novation Agreement will become effective upon District approval, or 2) verification by the District of the assignation. Except as herein otherwise provided, this contract shall inure to the benefit of and be binding upon the parties hereto and their respective successors and assigns. This provision shall not be construed to prohibit assignments of the right to payment, provided that written notice of assignment adequate to identify the rights assigned is received, verified and approved by the District. 27. SEVERABILITY To the extent that this contract may be executed and performance of the obligations of the parties may be accomplished within the intent of the contract, the terms of this contract are severable, and should any term or provision hereof be declared invalid or become inoperative for any reason, such invalidity or failure shall not affect the validity of any other term or provision hereof.
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28. WAIVER The waiver of any breach of a term, provision, or requirement of this contract shall not be construed or deemed as waiver of any subsequent breach of such term, provision, or requirement, or of any other term, provision, or requirement. 29. SURVIVAL OF CERTAIN CONTRACT TERMS Notwithstanding anything herein to the contrary, the parties understand and agree that all terms and conditions of this contract and the exhibits and/or attachments hereto which may require continued performance, compliance, or effect beyond the termination or expiration date of the contract shall survive such termination or expiration date and shall be enforceable by the District as provided herein in the event of such failure to perform or to comply by the Contractor. 30. LEGAL AUTHORITY The Contractor warrants that it possesses the legal authority to enter into this contract and that it has taken all actions required by its procedures, by-laws, and/or applicable law to exercise that authority, and to lawfully authorize its undersigned signatory to execute this contract and to bind the Contractor to its terms. The person(s) executing this contract on behalf of the Contractor warrant(s) that such person(s) have full authorization to execute this contract. 31. THIRD PARTY BENEFICIARIES It is expressly understood and agreed that the enforcement of the terms and conditions of this contract and all rights of action relating to such enforcement shall be strictly reserved to the District and the Contractor. Nothing contained in this contract shall give or allow any claim or right of action whatsoever by any other third person. It is the express intention of the District and the Contractor that any such person or entity, other than the District or the Contractor, receiving services or benefits under this contract shall be deemed an incidental beneficiary only. 32. INTEGRATION OF UNDERSTANDING This contract is intended as the complete integration of all understandings between the parties. No prior or contemporaneous addition, deletion, or other amendment hereto shall have any force or effect unless embodied herein in writing. No subsequent novation, renewal, addition, deletion, or other amendment hereto shall have any force or effect unless embodied in a written contract executed and approved by the parties. 33. MODIFICATION AND AMENDMENT This contract is subject to such modifications as may be required by changes in Federal or State law, or their implementing regulations. Any such required modification shall automatically be incorporated into and be part of this contract on the effective date of such change as if fully set forth herein. Except as provided above, no modification of this contract shall be effective unless agreed to in writing by both parties in an amendment to this contract that is properly executed and approved in accordance with applicable law. 34. COOPERATION OF THE PARTIES The Contractor and the District agree to cooperate fully, to work in good faith, and to mutually assist each other in the performance of this contract. In connection herewith, the parties shall meet to resolve problems associated with this contract. Neither party will unreasonably withhold its approval of any act or request of the other to which the party’s approval is necessary or desirable. 35. SECTION HEADINGS The section headings or titles are for convenience only and shall have no substantive effect in the interpretation of the contract. [THE REMAINDER OF THIS PAGE INTENTIONALLY LEFT BLANK – SIGNATURE PAGE FOLLOWS]
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IN WITNESS WHEREOF, the parties have executed this Agreement on the day and year first above written and shall extend to and bind the parties, their successors, assigns, and personal representatives. CONTRACTOR: Legal Name and Address
DISTRICT: BOULDER VALLEY SCHOOL DISTRICT RE-2 6500 Arapahoe, PO Box 9011, Boulder, CO 80303
Signature of Authorized Officer
Nicole Rajpal, President, Board of Education
Printed Name of Signatory
Laura Shafer, Board Secretary
Kathleen Sullivan, Legal Review
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EXHIBIT A Scope of Work TBD
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EXHIBIT B Contractor’s RFP Response TBD
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EXHIBIT X Additional info, Service Level Agreement, Etc. TBD
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Attachment C3 - Sample Data Protection Addendum DATA PROTECTION ADDENDUM This Data Protection Addendum (“Addendum”) is attached to and applies to all services (the “Services”) provided by [VENDOR] (“Contractor”) to Boulder Valley School District RE-2 (“District”), whether by contract, service order, invoice, or other form of agreement (“Contract”) by and between Boulder Valley School District RE-2 (“District”) and [VENDOR] (“Contractor”) (the Addendum and the Contract are collectively referred to hereinafter as “Agreement”). This Addendum supersedes the Contract by adding to, deleting from and modifying the Contract as set forth herein. To the extent any such addition, deletion or modification results in any conflict or inconsistency between the Contract and this Addendum, this Addendum shall govern and the terms of the Contract that conflict or are inconsistent with this Addendum shall be of no force or effect. In consideration of the mutual covenants, promises, understandings, releases and payments described in the Contract and this Addendum, the parties agree to amend the Contract by adding the following language: 1.
Definitions
1.1 “Designated Representative” means the District or Contractor employee(s) [specified on Schedule 1][designated by each party in a writing to the other] to whom all notices required in this Addendum will be sent. 1.2 “District Data” means information, including but not limited to (i) Personally Identifiable Information, (ii) business, administrative, and financial information, (iii) intellectual property information, and (iv) other information that is not intentionally made generally available by the District to the public, that is provided to Contractor by or at the direction of District, or to which Contractor has access in the course of Contractor’s performance of the Services under the Contract. District Data includes metadata and data derived from the use of District Data and metadata. “De-identified Data” means District Data which has undergone a process to remove or 1.3 obscure all identifiable information until all data that can lead to individual identification has been expunged or masked. Simple removal of direct identifiers from District Data does not result in Deidentified Data. 1.4 “End User” means individuals authorized by the District to access and use the Services provided by the Contractor under the Contract. 1.5 “Personally Identifiable Information” or “PII” means information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty. Personally Identifiable Information includes, but is not limited to: (a) a student’s name; (b) the name of a student’s parent or other family members; (c) the address or phone number of a student or student’s family; (d) personal identifiers such as a student’s state-assigned student identifier, social security number, student number or biometric record; (e) indirect identifiers such as a student’s date of birth, place of birth or mother’s maiden name; and (f) demographic attributes, such as race, socioeconomic information, and gender. To the extent it is not already included in the definition hereinabove, PII also includes: (a) “personal information” as defined in the Colorado Open Records Act, C.R.S. §§ 24-72-101 et seq. (“CORA”); (b) “personally identifiable information” and “education records” as 1
defined by the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g, 34 CFR Part 99 (“FERPA”); (c) “personal information” as defined by the Children’s Online Privacy and Protection Act of 1998, 15 U.S.C. 6501, et seq., and its implementing regulations 16 CFR Part 312 (collectively, “COPPA”), “nonpublic personal information” as that term is defined in the Gramm-Leach-Bliley Financial Modernization Act of 1999, 15 U.S.C. 6809; (d) “student personally identifiable information” as defined in the Student Data Transparency and Security Act, C.R.S. §§ 24-16-101 to -112 (2024), (e) “personal identifying information” as defined in C.R.S. § 6-1-713 and C.R.S. § 24-73-101; (f) “personal data” as defined by the Colorado Privacy Act, C.R.S. §§ 6-1-1301 to -1314; (g) credit and debit card numbers and/or access codes and other cardholder data and sensitive authentication data as those terms are defined in the Payment Card Industry Data Security Standards; and (h) other financial account numbers, access codes, and state- or federal-identification numbers such as driver’s license, passport or visa numbers 1.6
“Security Incident” means the unauthorized disclosure of or access to District Data.
1.7 “Securely Destroy” means to remove District Data from Contractor’s systems, paper files, records, databases, and any other media regardless of format, in accordance with the standard detailed in National Institute of Standards and Technology (NIST) SP 800-88 Guidelines for Media Sanitization, as amended so that District Data is permanently irretrievable in Contractor’s and its Subcontractors’ normal course of business. 1.8
“Services” has the meaning set forth in the introductory paragraph of this Addendum.
1.9 “Subcontractor” means a party other than the Contractor that the Contractor uses to provide the Services and who has access to District Data. 2.
Ownership and Access to District Data
2.1 District Owns District Data and De-identified Data. District owns all rights, title, and interest in and to District Data and De-identified Data, and any and all now known or hereafter existing intellectual property rights associated therewith, and any derivative works thereof or modifications thereto. The District hereby grants to Contractor a limited, nonexclusive license to use District Data solely for the purpose of performing its obligations specified in the Contract or as otherwise specified in this Addendum. The District further grants to Contractor a perpetual, nonexclusive license to use De-identified Data solely for the purpose set forth in Section 3.2. Contractor shall have no rights, title, or interest, implied or otherwise, to District Data or De-identified Data except as expressly stated in the Agreement. 2.2 Contractor Access to Education Records. If Contractor will have access to PII from Education Records, as such term is defined in FERPA, then Contractor acknowledges that, for the purposes of this Agreement and in accordance with the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g and its implementing regulations, 34 C.F.R. Part 99 (“FERPA”), it is designated as a “school official” with “legitimate educational interests” in the Education Records and Personally Identifiable Information disclosed pursuant to the Contract, and Contractor agrees to comply with FERPA limitations and requirements imposed on school officials. Contractor warrants and represents that during the five-year period preceding the Effective Date of this Agreement, it has not been found in violation of FERPA by the Student Privacy Protection Office.
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2.3 Employees. Contractor shall require its employees who have access to District Data to comply with this Addendum. Contractor shall be responsible for its employees’ noncompliance with the terms of this Addendum. 2.4 Subcontractors. Contractor shall enter into written agreements with its Subcontractors whereby the Subcontractors agree to protect District Data in a manner consistent with the terms of this Addendum. Contractor is responsible for any Subcontractor noncompliance with the terms of this Addendum. 2.5 Parent/Guardian/Student Access to District Data. In accordance with FERPA, District has established reasonable procedures by which a parent, legal guardian, or eligible student may inspect and request to amend Education Records. Contractor shall respond within twenty (20) days to, and cooperate with, a District request to review or amend Education Records held by the Contractor and not accessible by the District. In the event that a parent, legal guardian, or eligible student contacts the Contractor to inspect or request to amend Education Records held by the Contractor, the Contractor shall promptly refer such individuals to the District. 2.6 Third Party Access to District Data. If a third party other than a parent/guardian/student or Subcontractor contacts Contractor to request District Data held by the Contractor pursuant to the Agreement, then the Contractor shall redirect such third-party request to the District; provided, however, that if the request is a subpoena or other process issued to the Contractor from a court of competent jurisdiction, then prior to compliance, Contractor shall (unless prohibited by law) provide the District with prompt notice of such request to allow the District to seek a protective order. 2.7 Process or Open Records Request Received by the District. If the District receives a subpoena or other process issued from a court of competent jurisdiction or a request for public records under CORA for District Data held by the Contractor and not accessible by the District, then the District shall promptly notify the Contractor and the Contractor shall produce the responsive District Data to the District in a manner and within a timeframe that allows the District to comply with the subpoena or process or CORA request. 2.8 District Access to District Data. The District shall have the right to access and retrieve District Data stored by or in possession of Contractor and not accessible by the District upon written notice to Contractor’s Designated Representative. Contractor shall make the requested District Data available to the District within ten (10) days from the date of request unless the parties mutually agree to a different timeframe. 3.
Data Use
3.1 Authorized Use. Contractor shall collect and use District Data solely for the purpose of fulfilling its duties and providing the Services under the Agreement, and for improving the Services under the Agreement. Except as expressly permitted by the Agreement, all other Contractor uses of District Data shall be prohibited, including, but not limited to: (i) selling or renting District Data, (ii) mining District Data; (iii) using District Data for marketing, advertising, or other commercial efforts by Contractor, and (iv) developing a profile of a student, parent, guardian, family member, or District employee for any commercial purpose other than providing the Services to the District.
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3.2 Use of De-identified Data. Contractor may use De-identified Data for purposes of research, the improvement of the Services, and/or the development of new products and services, as a party would be able to use de-identified data pursuant to 34 C.F.R. § 99.31(b). Contractor shall not reidentify or attempt to re-identify any De-identified Data and shall not transfer De-identified Data to any third party unless (i) such party agrees in writing not to re-identify or attempt to re-identify the Deidentified Data, and (ii) the District has provided written consent to such transfer. 3.3 Modifications of Terms of Service. Contractor shall provide written notification of material changes to its terms of service, including without limitation its privacy policies, in a timely manner to District’s Designated Representative. 4.
Data Security
4.1 Data Security. Contractor shall employ administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of, and prevent the unauthorized disclosure and destruction of District Data in the possession or under the control of Contractor which are (a) no less rigorous than those maintained by Contractor for its own information of a similar nature, (b) no less rigorous than the controls and practices put forth in the Center for Internet Security CIS Controls Framework, as amended; and (c) required by applicable law. These measures shall include, but not be limited to: 4.1.1
Encryption. Encryption of District Data at rest and in transit in accordance with NIST Special Publication 800-57, as amended;
4.1.2
Technical Safeguards. The use of appropriate procedures and technical controls regulating data entering Contractor’s network from any external source;
4.1.3
Physical Safeguards. Physical security measures, including, without limitation, securing District Data within a secure facility where only authorized personnel and agents will have physical access to District Data;
4.1.4
Administrative Safeguards. User identification and access controls designed to limit access to District Data to authorized users;
4.1.5
Employee Training. Conduct of periodic employee training regarding the security measures referenced in this Section.
4.1.6
Periodic Risk Assessment. Conduct of periodic risk assessments and remediation of any identified security vulnerabilities in a timely manner.
4.1.7
Audit Trails. Use of reasonable measures, including audit trails, to protect District Data against deterioration or degradation of data quality and authenticity.
4.2 Review and Verification of Safeguards. Contractor, at Contractor expense, shall engage a duly qualified independent auditor, no less than annually, to conduct a review of its security safeguards in connection with the Services and to prepare a report (the “Audit Report”). No more than once per year during the term of the Agreement, District shall have the right to request and receive an executive summary of the Audit Report and to share it with its auditors and regulators; provided, however, that the 4
executive summary of the Audit Report shall be subject to the confidentiality provisions in the Contract, if any. 5.
Security Incident
5.1 Security Incident. If Contractor becomes aware of a Security Incident, then Contractor shall (i) promptly notify District, in writing, of the occurrence of such Security Incident, including without limitation, the nature of the incident, a description of the District Data subject to unauthorized access or disclosure, and the individuals impacted; (ii) promptly supplement the written notification set forth in Section 5.1(i) as new information becomes available; (iii) investigate and conduct a reasonable analysis of the cause(s) of such Security Incident; (iv) provide periodic updates of any ongoing investigation to the District; (v) develop and implement an appropriate plan to remediate the cause of such Security Incident to the extent such cause is within Contractor’s control; and (vi) cooperate with District’s reasonable investigation or efforts to comply with any notification or other regulatory requirements applicable to such Security Incident. 5.2 Reimbursement of Costs. In the event of a Security Incident caused by Contractor’s breach of this Addendum, then in addition to any other remedies available to the District, Contractor shall reimburse District for the actual costs incurred by the District in investigating, responding to, and remediating such Security Incident, including without limitation, the cost of (i) providing notice to affected individuals, (ii) establishing and operating a call center to field inquiries related to such Security Incident, (iii) providing one-year’s credit monitoring services to affected individuals; (iv) reasonable legal fees; (v) reasonable audit costs; and (vi) fines and penalties. Contractor shall reimburse District for the foregoing costs within thirty (30) days of receiving an invoice therefor. 5.3 Effect of Security Incident. The District may require Contractor to suspend all Services pending the investigation and successful resolution of any Security Incident. If the Security Incident constitutes a breach of the Agreement, then the District may terminate the Agreement and receive a refund of any prepaid, unused fees, including without limitation, prepaid fees associated with the period of suspension. 6.
Compliance with Law
6.1 School Service Contract Providers. If Contractor provides a “school service,” which is defined as an Internet website, online service, online application or mobile application that: (a) is designed and marketed primarily for use in a preschool, elementary school or secondary school; (b) is used at the direction of District teachers or other District employees; and (c) collects, maintains or uses District Data or PII, then Contractor is a “school service contract provider” as defined in, and shall comply with, the Colorado Student Data Transparency and Security Act, C.R.S. § 22-16-101 et seq. To the extent not previously provided, within ten (10) calendar days after signing this Addendum, Contractor shall provide to the District in the format specified in Schedule 3 or in a format that is easily accessible through Contractor’s website in language easily understandable to a layperson: (a) the data elements of District Data that Contractor collects, generates or uses pursuant to the Contract; (b) the educational purpose for which Contractor collects and uses the District Data; (c) Contractor’s policies regarding retention and disposal of District Data; (d) how Contractor uses, shares or discloses the District Data; and (e) a statement whether Contractor’s Contract has ever been terminated by another school district for failure to comply with the same or substantially similar security obligations as those set forth herein. Contractor shall update this information as necessary to maintain accuracy. The District reserves the right to terminate 5
the Agreement, as specified in Section 7, should the District receive information after the Effective Date that significantly modifies Contractor’s representations made in this Section 6.1. 6.2. Children’s Online Privacy and Protection Act. In performance of the Services required by the Contract, if Contractor collects personal information (as defined in COPPA) from children under thirteen (13) years of age, Contractor warrants, represents, and covenants that such collection is and shall be for the use and benefit of the District and for no other commercial purpose. Contractor has provided District with complete and accurate notice of its collection, use, and disclosure practices. 6.3 Compliance with Laws. Contractor warrants that it will abide by all applicable laws, ordinances, rules, regulations, and orders of all governmental agencies or authorities having jurisdiction over the Services including without limitation COPPA; FERPA; the Protection of Pupil Rights Amendment, 20 U.S.C. 1232h, 34 C.F.R. Part 98; the Colorado Student Data Transparency and Security Act; the Colorado Privacy Act C.R.S. §§ 16-1-1301 to -1314, and the Colorado Consumer Protection Act, C.R.S. §§ 6-1-101 to 6-1-1214, 24-73-101 to 103. 7.
Additional Grounds for Termination
7.1 Termination by the District. In addition to its termination rights under the Contract and except as set forth in Section 7.2, the District may terminate the Agreement for cause if the Contractor breaches a material term of this Addendum and such breach is not cured within thirty (30) days of Contractor’s receipt of written notice of such breach. Notwithstanding the foregoing, to the extent such breach cannot be remedied, District may terminate the Agreement on less than thirty (30) days’ written notice. In the event of a termination for cause under this Section 7.1, the District shall have the rights and remedies set forth in the Contract for a termination for cause. 7.2 Termination by the District for Misuse of District Data. If the Contractor is a “school service contract provider” as defined in Section 6.1 of this Addendum, and breaches a material term of the Agreement that involves the misuse or unauthorized release of student Personally Identifiable Information, the District may terminate the Agreement in accordance with the Colorado Student Data Transparency and Security Act and District policy. 8.
Data Destruction Upon Termination or Expiration
8.1 Destruction of District Data. Unless otherwise provided in the Contract, within thirty (30) days of the termination or expiration of the Agreement, Contractor shall Securely Destroy, or caused to be Securely Destroyed, District Data in its possession or under its control, including without limitation District Data in the possession or under the control of its Subcontractors. The Contractor shall promptly certify in writing to District that such District Data has been Securely Destroyed using the form attached hereto as Schedule 2. 8.2 Response to Specific Data Destruction or Return Requests. Contractor shall Securely Destroy or return any specific District Data in its possession or under its control within ten (10) business days, excluding national holidays, after receiving a written request from the District. 9.
Indemnification
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In addition to its indemnification obligations under the Contract, if any, the Contractor shall indemnify and hold District and its directors, employees, and agents harmless from and against all losses, damages, liabilities, deficiencies, actions, judgments, interest, award, penalties, fines, costs or expenses, including reasonable attorneys’ fees, arising out of or resulting from any third-party claim against District or its directors, employees, and agents arising out of or resulting from Contractor’s negligent or intentional act or omission in the performance of its obligations set forth in this Addendum, or the negligent or intentional acts or omissions of Contractor’s employees, agents, or Subcontractors. 10.
Insurance
10.1 Type. In addition to the insurance required by the Contract, if any, Contractor shall purchase and maintain during the term of this Agreement Technology Errors and Omissions/Professional Liability Insurance, including Network Security and Privacy Liability Insurance. Such policies shall cover professional misconduct or lack of ordinary skill in providing services, systems and/or product as defined in the scope of services of this Agreement. 10.2 Additional Requirements. In addition to the foregoing requirements, the policies set forth in Section 10.1 shall provide a waiver of subrogation in favor of the District and, except for professional liability policies, shall be endorsed to include the following additional insured language: “Boulder Valley School District RE-2 and its elected officials, trustees, employees, and agents, shall be named as additional insureds with respect to liability arising out of the activities performed by, or on behalf of the Contractor." The policy shall be for the following amounts: Minimum Limits:
11.
Per Loss
$
1,000,000
Aggregate
$
3,000,000
Miscellaneous
11.1 Conflict with End User Agreements. In the event that the Contractor enters into terms of use agreements or other agreements or understandings, whether electronic, click-through, verbal or in writing, with End Users, the parties agree that in the event of a conflict between the terms of any such agreement and the Agreement, the terms of this Addendum and the Contract, in that order of precedence, shall control. 11.2 Survival. The Contractor’s obligations under Sections 2, 3, 4, 5, 8, 9, 10, and 11 shall survive termination of this Agreement for any reason until all District Data has been returned or Securely Destroyed. 11.3 Governing Law. The Agreement shall be governed and construed in accordance with the laws of Colorado, excluding its choice of law rules. Any action or proceeding seeking any relief under or with respect to this Agreement shall be brought solely in the federal court located in Colorado or the state court located in Boulder County, Colorado.
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11.4 Immunities. The District retains all of its rights, privileges and immunities under the Colorado Governmental Immunity Act, C.R.S. § 24-10-101 et seq. 11.5 No Assignment. Contractor shall not assign or subcontract any of its rights or obligations hereunder without the express written consent of District. 11.6 No Third-Party Beneficiaries. Nothing in the Agreement shall be construed to give any rights or benefits to anyone other than District. 11.7 Schedules. The following schedules are attached hereto, or shall be attached hereto, and are specifically made a part hereof by this reference: Schedule 1 -- Designated Representatives Schedule 2 -- Certification of Destruction\Return of District Data Schedule 3 – School Service Provider Response Template 11.8 Counterparts. This Addendum may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. For purposes of executing this Addendum, facsimile or scanned signatures shall be as valid as the original. [Signatures appear on next page.]
8
IN WITNESS WHEREOF, the parties have executed this Addendum as of the date set forth below each party’s signature. BOULDER VALLEY SCHOOL DISTRICT RE-2
[NAME OF CONTRACTOR]
By: ________________________________
By: ________________________________ Signature of Authorized Officer
Its: ________________________________
____________________________________ Printed Name & Title of Authorized Officer
Date: _______________________________
Date: _______________________________
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SCHEDULE 1 DISTRICT REPRESENTATIVE
CONTRACTOR REPRESENTATIVE
Name: Matthew Elder
Name:
Title: Director, IT Business Operations
Title:
Address: 6500 Arapahoe Rd, Boulder, CO 80303
Address:
Phone: 720-561-5196 E-mail: matthew.elder@bvsd.org
Phone: E-mail:
10
SCHEDULE 2 Certification of Destruction I, ______[NAME]____________________, as the authorized representative of the Contractor, do hereby acknowledge and certify under penalty of perjury that: Part A - Destruction: _____ the District Data provided to Contractor by the District pursuant to the Agreement in accordance with federal and state law was destroyed on __________________, 20___ by means of [describe destruction methods]: ____________________________________. _____ the District Data provided to Contractor’s Subcontractors pursuant to the Agreement in accordance with federal and state law was destroyed as set forth below: Contractor Name: ______________________________________________________________________ Contractor Representative Name: _________________________________________________________ Title: ________________________________________________________________________________ Signature: _________________________________________________ Date: __________________
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SCHEDULE 3 School Service Contract Provider Response Template Vendor name: ___________________________________________________ Responses provided by: _____________________________________________ (name & email address) Thank you for partnering with BVSD and agreeing to comply with our State’s Student Privacy Law by signing the Data Protection Addendum (DPA). We understand that you are a school service provider which is defined as an Internet website, online service, online application or mobile application that: (a) is designed and marketed primarily for use in a preschool, elementary school or secondary school; (b) is used at the direction of District teachers or other District employees; (c) collects, maintains or uses District Data or PII If you are NOT a school service provider per this definition, please provide us which of the criteria is not applicable: RESPONSE If you ARE a school service provider per this definition, within ten (10) calendar days after signing the DPA we will need to have you provide the information below by responding in language easily understandable to a layperson in the format below: (a) the data elements of District Data that Contractor collects, generates or uses pursuant to the Contract RESPONSE (b) the educational purpose for which Contractor collects and uses the District Data; RESPONSE (c) Contractor’s policies regarding retention and disposal of District Data; RESPONSE (d) how Contractor uses, shares or discloses the District Data; RESPONSE (e) statement whether Contractor’s Contract has ever been terminated by another school district for failure to comply with the same or substantially similar security obligations as those set forth herein RESPONSE -
4896-0986-0605, v. 1
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Exhibit A - Current Network Struction/Overview
Network Overview BVSD has 62 locations. Each location is assigned a location name and a location number, which is used for the IP Address allocation for that site. At three of the locations (Broomfield High, ITD, New Vista High), there is a pair of Nexus switches acting as the core running OSPF. Each location has a distribution switch running layer three, which is the default gateway for the local networks for that location. The connection back to the cores is OSPF Area 0, and the local networks are OSPF stub networks with an area number equal to that location's assigned location number. Listed below are all the sites with their location name preceded by their location number:
Each location has a standard set of VLANs with minor deviations among the sites. Continuing with our site 4 location example, this is what the VLAN and IP address ranges are for that site. You will notice that the third octet of the IP address correlates to the VLAN number:
LAN Network The access layer switches are dual-homed either directly to the distribution switch or daisychained off another access layer switch. The network is running Rapid Spanning Tree; however, the uplinks are aggregated, so there are no loops in the network. The wired network uses a combination of 802.1x authentication, statically assigned VLANs with sticky MAC addresses, and Voice VLANs. ACLs are applied to the Public network (VLAN 20), Voice network (VLAN 18), and Digital Display network (VLAN 9) for limited internal resource access. Wireless LAN Network The school district uses two SSIDs, “BVSD” and “BVSD Guest”. BVSD uses 802.1x machine authentication with WPA2 encryption and only allows district-owned devices to connect to that network. BVSD Guest is open. It provides students and guests access to the Internet and digital displays to project on. An ACL protects the local network. There is also a third SSID called “BVSD Phone,” which was used as a workaround when BVSD used a splash page. However, BVSD Guest is no longer using a splash page, so that SSID is redundant since it drops the users off on the same VLAN with the same ACL as BVSD Guest. A separate outdoor network was created for some locations.
Meraki Dashboard Device Inventory: ●
Core Switches (10): Three pairs of Nexus switches located at three different locations— Broomfield High/ITD/New Vista High—provide the core routing functionality. o
6x N9K-C93180YC-EX.
●
●
●
o
ITD contains 2x FEX 2x N2K-C2248TP-E-1GE.
o
ITD contains 2x C2960X
Distribution Switches (116): Each school has a stack of two MS350-24Ps acting as a distribution switch except for JAE(54) and GHE(67) which have a single MS350-48FP. They are also used for client access. o
114x MS350-24P
o
2x MS350-48P
Access Switches (594): The access switches are dual homed either directly back to the distribution switch or through an intermediary closet. The network is running STP but does not have any loops as the uplinks are aggregated into 20GB etherchannels. Switches are stacked into a single logical switch in closets that require higher port density than one switch can handle. o
2x MS120-8LP
o
1x MS130-8P
o
23x MS225-24P
o
18x MS250-48FP
o
549x MS350-48FP
o
1x 9300L-24P
Wireless Access Points (2132): o
3x MR33
o
11x MR46
o
1811x MR52
o
18x MR56
o
202x MR74
o
23x MR76 (Outdoor AP)
o
31x MR84
o
33x MR86 (Outdoor AP)
Utilization Metrics: The following metrics were gathered during a non-peak time (after school was dismissed for summer.) Please keep this in mind when reviewing the information below. ●
Switch CPU/Memory Usage Summary: Within a healthy range for each individual model less than 40%
●
AP CPU/Memory Usage Summary: Within a healthy range for each individual model less than 40%
●
Port Saturation Findings: Less than 50% on the highest utilized uplinks at site distribution switches
●
Highest throughput Analysis BOH:
o
Wired and wireless utilization over a 30-day period of 505Tb:
● Peak of 3.2Gb/s on May 20th and 4303 overall unique wired and wireless clients over a 30-day period:
●
Second Highest throughput Analysis BRH: o
Wired and wireless utilization over a 30-day period of 381Tb:
o
Peak of 2.14Gb/s on May 20th and 3649 overall unique wired and wireless clients over a 30-day period:
Configuration Review: ●
VLAN Overview: Each location has a standard set of VLANs with minor deviations, as reviewed in the Network Overview section above.
●
Spanning-Tree Settings: The network is running RSTP. The distribution switches are set with a lower priority making them the root. There are no loops in the network, as the uplinks are aggregated into a single logical link so no uplinks are blocked.
●
Port Speeds Summary (uplinks, AP ports, access): Uplinks are aggregated into 2x 10Gbps fiber ports across separate switches in the stack for fault tolerance. APs are connecting at 1Gbps. Digital Displays are running at 1Gbps. Phones are connecting at 100Mbps. Facilities, printers, and intercoms are connecting at a range of different speeds.
Wireless Review: ●
SSID Overview and Authentication Methods: BVSD is primarily using two SSIDs, “BVSD” and “BVSD Guest”. BVSD is using machine authentication certificates with WPA2 encryption. The certificates are pushed either through the Domain Controllers if it is a Windows laptop or a variety of different MDMs, depending on the manufacturer of the device. BVSD Guest is an open SSID that has limited access to internal resources, enforced by an access list.
●
Wireless Performance Metrics (density, channel plan, roaming): A modern-day design is deployed with APs mounted approximately one every 45 linear feet. This should provide excellent coverage with high speeds. The 5Ghz radio is set to 40Mhz wide channels, settling in at ideal transmit powers. There is very little co-channel interference, and at the time of this review, channel utilization was very low.
●
Connection Success/Failure Trends: The system is reporting excellent health
Nexus Core Switch Device Inventory: ●
Core Switches: The core routing functionality is being provided by three pairs of Nexus switches located at three different locations: Broomfield High/ITD/New Vista High. o
6x N9K-C93180YC-EX.
Pairing: ●
vPC Pairings & Roles ITD-Core-N9k01 & 02:
●
vPC Pairings & Roles BRH-Core-N9k01 & 02:
Software and Configuration: ●
Software/Firmware Version all 6 cores: BIOS 07.69
●
Config Review (routing, interfaces, features enabled):
o
Features enabled: ▪
feature-set fex
▪
feature sftp-server
▪
feature vrrp
▪
cfs eth distribute
▪
feature ospf
▪
feature pim
▪
feature udld
▪
feature interface-vlan
▪
feature hsrp
▪
feature lacp
▪
feature vpc
▪
feature lldp
▪
feature bfd
o HSRP example (similar config at all 6 cores):
Resiliency and Redundancy: ●
HA/Failover Mechanisms: o
HSRP is configured and up with BFD enabled
o
VPC Peer Keepalives are up and operational
o
BFD enabled on OSPF links
ASR Router Device Overview: ●
Platform & Model Information: The ISP routing functionality is being provided by two ASR9001 routers at two different locations: Broomfield High and ITD
●
Software Versions: Version 6.7.3
Configuration:
● Redundancy Status & Config: o
HSRP is configured and up on the configured VLANs
o
BFD enabled on all routing
o
These routers are performing NTP time sources for the BVSD environment
o
BVI is enabled on both routers, which connect Layer 2 and Layer 3, thus allowing traffic to route on bridged interfaces
Routing and Peering: ●
BGP/OSPF Configuration Notes: o
Each router has 2 BGP neighbors and is allowing the default route from the internet in and advertising 161.97.X.X routes out, and is performing AS path prepending down to the Palo Alto Firewall
o
Each router is an OSPF neighbor with the Core switches and is sending that default route down OSPF
Edge and OOB Switch N2248TP-E-BA-BUN Units: ●
Device Count & Locations: 2x N2K-C2248TP-E-1GE located at ITD
●
Role Assessment (FEX/Standalone): These two switches are connected to the ITD-Core in FEX mode
●
Interface Utilization Summary: There are 13 ports up on FEX 112 and 6 ports up on FEX 112, with a total of 19 ports in use
C2960X-24TS-L Units: ●
Device Count & Locations: 2x C2960X
●
Role Assessment: Unable to access these switches via SSH, it can be assumed based on its CDP information from the ITD-Core that these switches are being used for OOB
Exhibit B - Network Maturity Plan
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Exhibit C - Service Level Agreement
Service Level Agreement: Vendor/BVSD Priority Levels 1-3 and Response Times This table explains the Service Level Agreement (SLA) priority levels 1-3 and response times for Service Requests submitted by BVSD to Vendor’s Support Team.
Urgency Response Time
Type
Priority Levels (1-3)
Outage
Priority 1 – District Wide -: Entire Critical/ district affected or localized outage High that interferes with life-safety resources. System is unavailable.
Outage
Priority 2 –: Localized Outage or Site Specific Outage. System unavailable at one or many sites.
New
Priority 3 –: New Install, Upgrade, Low Service, or Training request with Medium to Low Urgency: Hardware, software installs and upgrades; Added feature or enhancement, training or question
Follow-up with BVSD
Acknowledge: Within 30 minutes Resolve: As fast as possible
Every 30 minutes minimum
Medium Acknowledge: Within 1 hour Resolve: As soon as possible, but within 2 business days
Every 12 hours
Daily Acknowledge: Within 1 day Resolve: As soon as resourcing is available; no longer than 30 days unless communicated and agreed to by BVSD
An “Outage” is defined as a loss of service that is directly attributed to the Vendor or Vendor subcontractor’s operational control. Priority 1 - District Wide Outage or Localized Outage impacting life-safety resources with Critical/High Urgency: An Outage which has a major impact on District operations and administration, or localized outage that interferes with life-safety resources. Workarounds to provide the same functionality are not possible or cannot be found in time to minimize the impact. All necessary Vendor personnel are expected to work continuously on the issue until resolution. P1 outages are subject to the Availability Objective and Service Credits as described below.
Priority 2 - Localized Outage or Site Specific Outage with Medium Urgency: An Outage of medium urgency which has a noticeable impact on one or many sites’ operations. No workaround is available, but in many such cases operations can continue in a restricted fashion with some degradation in performance/productivity. Page 1
Priority 3 - New Install, Upgrade, Service, or Training request with Medium to Low Urgency: This is a service request that is considered new work and part of the routine BVSD-Vendor interaction, which is a medium to low priority. A request is not a break/fix issue or outage, causes no loss of service, and/or does not impede the use of the system, but may cause an inconvenience. System must be available 99.95% of the time. Availability calculation will be based on a nominal 20 day calendar month (or 240 hours) and on the annual licenses and support fees.
Availability
Service Level Credit
99.9500% or greater
No Service level Credit
99.0000%-99.4999%
10% of the monthly prorated fee
98.999%-98.5%
20% of the monthly prorated fee
98.499%-95.000%
35% of the monthly prorated fee
Below 95%
50% of the monthly prorated fee
Example scenario resulting in credits: ● Annual costs: $72,000; monthly prorated fee = $6,000 ● Software is not available district-wide due to a fault of the vendor’s for 3 hours during the month of November. ● Credit calculation => 240-3 = 237 hours of availability, or 98.75% availability; credit due is 20% of the monthly prorated fee or $1,200.00 Vendor will send a check for any credits due within 30 days of the end of the month when the outage(s) occurred.
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